Easy Platform

The foundation of all Easy applications. Here you can quickly find access to all documentation and instructions

Overview

With the Easy Platform, we offer a centralized and intuitive configuration interface that enables you to efficiently manage and configure all your Easy products and associated licenses. Whether you're onboarding a new product or adjusting settings for an existing one, the platform provides a seamless experience tailored to your needs.

In addition, you can monitor the real-time status and availability of individual services through the integrated Service Health portal. This ensures that you’re always informed about system performance, potential issues, and scheduled maintenance.

Helping you to stay proactive and minimize downtime.

Easy-Products

Easy Call Report

With Easy Call Report, we offer a simple solution to post all your missed calls in call queues directly to a Teams channel.

You can monitor any number of call queues and post the messages either all in the same channel or in different channels. In this way, you can upgrade a long-awaited feature for an affordable price and increase your efficiency at the same time.

Easy Call Report 2.0 | Easy Call Reportdocs.easycallreport.easyplatform.app

Easy Directory

Easy Directory provides a straightforward solution for gaining a comprehensive and organized view of all your contacts. Designed for seamless integration with Microsoft Teams, this solution can be tailored to meet the unique needs of your company or implemented as a standardized option.

With Easy Directory, contacts from diverse sources can be centralized and made accessible to all users. The integrated presence status ensures that the availability of contacts is instantly visible, enabling direct communication through multiple channels.

Easy Directory 2.0 | Easy Directorydocs.easydirectory.easyplatform.app

Easy Calling

With Easy Calling, we offer you a simple and effective solution for monitoring and managing all incoming calls across multiple phone numbers in real time.

This allows you to maintain an overview of call activity at all times and ensure that no customer contact is lost. You can see at a glance which employee is currently handling which call.

Easy Callingdocs.easycalling.easyplatform.app

Easy Console

Easy Console lets you manage your Microsoft Teams calls effortlessly and efficiently. Keep track of who you're talking to and whether your colleagues are available at all times - all at a glance, without cumbersome navigation.

Easy Consoledocs.easyconsole.easyplatform.app

Easy Mobile Connect

With Easy Mobile Connect, we provide a simple solution for conveniently using Microsoft Teams telephony on the move.

You can make and receive business calls even though you are not logged in to the Microsoft Teams application. The standard functions such as forwarding or holding calls etc. are fully supported

At the same time, the ringtones and volume can be fully personalized. You can make calls in the car as well as abroad as long as you have a data connection.

Easy Mobile Connectdocs.easymobileconnect.easyplatform.app